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Kenwood TK-790H with remote control head.

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I have a tk-790h and it works fine except it will not scan nor power off. In the program the proper buttons are assigned to that operation but it just doesn't seem to work. Any ideas??
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have you tried to reprogram and move the scan button to another button? the button may have failed
also in the Edit group make sure that the scan add box is checked in all groups as needed. another thing to check is the microphone try to set the off hook scan and see if that works. as for the not powering off what is the timed off timer set to? also its possible that the power button has failed as well
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Does it work without the Kenwood Remote Head ?
Kenwood TK790H and TK890H employee 1998 - 2003 and Service Bench Tech also ….. Thanks
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