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Standard Horizon HX380 help needed

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HX380 Help

Hello,
Trying to connect to HX380 using a USB-57B cable.
Program ce138 v2
Keep getting a communication error.
Any suggestions?
Thanks
Dave

Looks like it is batch 44.  Description states use ce138 v2 for batch 45+ and YEC13 v1 for 55+
What is out there for 44- will the HX400 one work?

Last edit: by dwmould

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I have had the same problem. CE138 V2 from this site, being used on Windows XP, Win 7, and I even tried Windows 10 after that. The radio is HX380 (serial # 6c451016), which tells me V2 is the appropriate version. I'm using an RT Systems USB-57B cable that is installed correctly as far as I can tell. Further evidence of this is that the program read the radio once correctly in the midst of all the other failed attempts. I don't know what I did differently. I attempted to read the radio again and my "communication error!!" message came back.
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