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Tk-3312 Programming help

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Ive done my best to search the site but I have a kenwood tk3312 I got off of ebay to use while working on duty at the fire department but it has a password on the read and write in the programming so its currently useless to me. I tried contacting the seller but have no response. I found the company that sold off the radios so I know its not stolen but they no longer have record of the information. Ive read theres an engineer serial for the the programming software that should allow me to reset it and be able to use it but I cannot locate such key. Im using the rpg-134d v2.32 software if that helps.
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