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NX800 help

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My friend gave me a used Kenwood nx800 that he got in a lot, and I was the lucky one that got the one locked with a password. I believe I have the engineering serial number, but I'm not entirely sure how to use the KPG 111DN software to remove the password that was set. Is there anyone that can help walk me through the software?
Thank you 
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first off you will need kpg-111d the dn i don't think will accept the engineering key in the software at the top under tools there will be a menu labeled as password recovery then enter your serial number

boldly going no where
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